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Advancing the Art of Digital Delivery
www.rimage.com
Intended for Channel Partner Use Only - Not for external distribution. Version 1.1
12
The Rimage DLN5200 and DL5200 come with a one-year warranty. The full warranty is
printed at the end of this document. The warranty is a return-to-factory.
There are several additional options that cover both the potential cost and timing for a
Rimage DiscLab unit that requires maintenance. Please see the Rimage Corporation
Price & Discount list for details and part numbers.
Rimage DLN5200
Option Terms and conditions 1
st
Year 2nd Year
2 years
Prepaid
Depot
Repair
• 5 business day repair
• No charge for parts and labor
• End user pays shipping to Rimage
• Rimage pays shipping back to end user
$767
162411-022
$1,249
162421-022
$2,031
162431-022
Rapid
Exchange
• Replacement unit delivered next day
• No charge for parts and labor
• Rimage pays overnight shipping to end
user
• End user pays ground shipping to back
to Rimage
• Includes 24 hour a day telephone
support, 365 days a year
$906
162211-022
$1,701
162221-022
$2,616
162231-022
48 Hour
On-Site
• Field Engineers arrive within 48 hrs.
• Includes all Software Enhancements with
the Latest Software Features
• On-site MTTR (Mean Time To Repair) in
under 4 hours
• Includes all labor, travel and parts
expense (excluding consumables)
• Includes 24 hour a day telephone
support, 365 days a year
$1,692
162111-022
$2,745
162121-022
$4,437
162131-022
4 Hour
On-Site
• Field Engineers arrive within 4 hrs.
• Includes all Software Enhancements with
the Latest Software Features
• On-site MTTR (Mean Time To Repair) in
under 4 hours
• Includes all labor, travel and parts
expense (excluding consumables)
• Includes 24 hour a day telephone
support, 365 days a year
$2,269
162113-022
$3,280
162123-022
$5,549
162133-022
Software
• Includes all software updates
Included
$1,245
162621-022
N/A
Product
arrant
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