Rimage AutoEverest AutoPrinter Manual do Utilizador descarregar pdf (Página 6)

Rimage AutoPrinter II Knowledge Base

The lift arm is colliding with the printer, carousel, bin, or tray.

- Important! Try these solutions in the order they are presented.

• Run diagnostic test 3 to calibrate the lift arm. Refer to the

AutoPrinter II Diagnostics

document.

• Check alignment of the lift arm, carousel, and printer.

 Refer to the

Align the Lift Arm to the Carousel document.

 Refer to the Aligning the printer section of the

AutoPrinter User Guide.

• Reseat the serial cable.

1. Power off the AutoPrinter.

2. Disconnect the serial cable.

3. Connect the serial cable, ensuring that it is secure.

4. Power on the AutoPrinter.

5. Reinstall the printer driver. To find the latest drivers, refer to the Downloads tab on the

Support website. Navigate:

www.rimage.com > Support > Printers > AutoPrinter. Select

the Downloads tab. Download the latest driver.

The lift arm will not pick from the printer.

- Important! Try these solutions in the order they are presented.

• Check alignment of the printer.

 Refer to the Align the Lift Arm to the Carousel

document.

 Refer to the Aligning the printer section of the AutoPrinter User Guide.

Update the firmware. To find the latest firmware, refer to the

Downloads tab on the Support

website. Navigate:

www.rimage.com > Support > Printers > AutoPrinter. Select the

Downloads tab. Download the latest firmware.

•

Be sure you are using Rimage media. For more information, see Rimage Media Kits

•

• Reseat the power cable.

1. Power off the AutoPrinter.

2. Disconnect the .

power cable

ring that it is secure.

3. Connect the power cable, ensu

4. Power on the AutoPrinter.

• Check the printer and lift arm alignments. Refer to the Aligning the printer section of the

AutoPrinter User Guide

Run diagnostic tests 3 and 11. Refer to the AutoPrinter II Diagnostics

document.

•

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